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Vocational Qualification in Restaurant and catering services | Waitress

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The scope of the Vocational Qualification in Restaurant and Catering Services is 180 competence
points. The qualification is composed of vocational units (145 competence points) and common units
(35 competence points).
The qualification contains a compulsory unit, or working in catering services (20 competence points),
two compulsory units in each competence area (65 competence points in total) and optional units
amounting to 60 competence points.

Programme structure

Competence area of Customer Service

A waiter/waitress who has completed the qualification knows how to
• work in customer service tasks at restaurants with different business ideas or missions or in
public sector units
• tidy customer facilities and display products to be sold
• present, sell, and serve food and beverages.




Career opportunities

A waiter/waitress who has completed the competence area of customer service works at
restaurants, staff canteens, pubs, night clubs, transport stations, cafés, fast food, catering, or
tourism service companies or various institutions.

Jobs can be found in the entire North Karelia region, especially in the Joensuu and Koli regions. There is a huge shortage of skilled labor in restaurant and catering services. The Koli area is an evolving nature tourism destination that aims to increase the number of visitors tenfold over the coming decades. For skilled labour there is lot of work to be done.

Access to the next level of education/training.
The qualification confers eligibility for higher education studies.

Not available for applying at the moment
Not available for applying at the moment